Decisions on Demand Helpdesk

How can we help you today?

Login or Signup to submit a new ticket

(866) 656-8527

Knowledge base

General

  • What is the status of the Decisions on Demand

    Please check out status page for the current status of the platform. On the same page you can also register to receive updates of any incidents or planned maintenance

  • Can I get a free trial of the AppExchange app?

    Content
  • Can I get a live demo of the product?

    Content

Getting Started

  • Schedule a demo

    Content
  • How do I install the Decisions on Demand App...

    Content
  • Getting started tutorial

    Content
  • How do I create a new business policy?

    Content

Installation and setup

  • How do I import a policy from another org?

    Content
  • How do I manage the Decisions on Demand...

    Content
  • How do I initialize Decisions on Demand in a...

    Content
  • Granting access rights using Permission Sets

    Content
  • How can I bulk delete policy execution recor...

    Content

FAQ

  • Why do I not see checkboxes next to the re...

    Content
  • Does Decisions on Demand work in Lightning?

    Content
  • What to do if my rules don't appear to be work...

    Content

Business Policy configuration

  • How do I add a condition column to a Decis...

    Content
  • How do I add a new Decision Table?

    Content
  • How do I add an action column to a Decisi...

    Content
  • How do I remove a condition column?

    Content
  • How do I add a restriction to a column?

    Content

Rule authoring

  • How do I upload a modified Excel file?

    Content
  • How do I test my rules?

    Content

Policy invocation

  • How do I create a List View button to invoke...

    Content
  • How do I set up a trigger to call a business ...

    Content
  • How do I invoke a policy on a regular schedule?

    Content
  • How do I invoke a policy at one minute intervals?

    Content
  • How do I run a manual batch job?

    Content

APEX API

  • How are APEX level customizations initialized?

    Content